Manufacturer Warranty and Technical Support information


QNAP, Seagate and Western Digital products are covered by manufacturer’s warranties and supported by manufacturer technical support teams.


If you require technical support or manufacturer’s warranty support, please use the below table for the contact information for the manufacturer of your product.


Please also note that if you have a faulty product, we recommend requesting a Return Authorization (RA) from the manufacturer to allow us to quickly process any warranty returns without spending time testing the device.




Technical and Warranty Support



Warranty and Replacements

Ironwolf and SkyHawk technical hotline: 1800 205 827

Western Digital

Technical and Warranty Support